KNOWLEDGE BASE

Learn about Rewards

To review the articles below, choose a topic to open the list of related items, then select the one you want to read.

About rewards

Do I earn rewards on credit card purchases made by my authorized user?	What credit cards do you offer and how do I learn more?
Are cash-back deals different than my credit card rewards?	How do I check my rewards activity?

Rewards Center

How do I redeem my rewards?	When are my credit card rewards available to redeem?
What can I do if I redeemed my rewards for merchandise, but didn't get the order?

Cash Plus and Shopper Cash rewards

How do I choose my Cash+ or Shopper Cash categories?	When can I choose my cash back categories for my Cash Plus or Shopper Cash credit card?
How do I check if I've chosen my Cash Plus or Shopper Cash categories for the quarter?

FlexPerks rewards

After I redeem points for my annual fee, when will the credit post?	How do I find my FlexPerks loyalty number?
How do I transfer my FlexPoints?	How do I redeem my points to cover my annual fee?

Travel redemptions

How do I find my itinerary in the Rewards Center?	How do I redeem my points for travel-related purchases?
What can I do if my travel plans are cancelled by the airline, rental company, hotel, etc.?	What's the phone number to redeem rewards for travel?

Real-Time Rewards

How do I enroll in and redeem Real-Time Rewards?

Cash-back deals

How do I enroll or unenroll in cash-back deals?

Receiving credit from cash-back deals

How do I get my cash back from a cash-back deal?	Why didn't I get credit for a completed cash-back deal?
Can I use the earned credits from my cash-back deals to pay my minimum payment (credit cards)?	Can I earn credit for cash-back deals if I use my mobile wallet or PayPal?

Using cash-back deals

Are cash-back deals available internationally?