KNOWLEDGE BASE

What if the airline/rental company changes/cancels my reservations I redeemed my points for?

Unexpected things happen and we want to help you resolve them. If the airline/rental company cancelled or changed your reservation due to weather or another unexpected event, you have the option to contact the airline/rental company directly or call the Reservation Center at 866-951-6604. 

If you have any additional questions, please call us at 888-229-8864.