KNOWLEDGE BASE

How do I redeem my points to cover my annual fee?

Take advantage of your rewards by redeeming points to cover your Flexperks or Altitude annual fee. This option appears 90 days before and 80 days after the account's anniversary date.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My Accounts at the top of the page, choose My Rewards, then select Redeem Rewards & Access Card Benefits. 
  2. On the Rewards Center home page, look for the offer to redeem rewards for your annual fee cost, and select Get Details
  3. Scroll and select Redeem now.  
  4. Select Place order to finalize your redemption.  

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank mobile app.

  1. Select the credit card, choose Rewards and benefits, and select Redeem or view my rewards.
  2. On the Rewards Center home page, look for the offer to redeem rewards for your annual fee cost, and select Get Details.
  3. Scroll and select Redeem now.  
  4. Select Place order to finalize your redemption.

Additional information:

Depending on when you redeem, it can take up to 12 weeks for the annual fee credit to post to your account. Once your redemption is final and the annual fee is billed, the credit will post within seven business days.

If you'd like to redeem points over the phone, contact us at 888-229-8864. We accept relay calls.