KNOWLEDGE BASE

How do I redeem my rewards?

Redeeming your rewards is easier than ever. Just log into digital banking to get started. If your credit card earns rewards, the rewards balance will be shown just below the account’s name.

If you don't have the choice to view or redeem rewards, your rewards program may not be managed by us (U.S. Bank). These types of rewards cards are usually managed with a retail partner or an airline. 

To redeem your rewards using online banking or the U.S. Bank Mobile App

  1. Select your credit card, then choose Rewards.
  2. Select Redeem rewards.
  3. Choose the category you'd like to browse (e.g., Rewards card or Travel) and follow the prompts to redeem.

For questions, please call our Rewards Center at 888-229-8864. We accept relay calls.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.