KNOWLEDGE BASE

How do I redeem my credit card rewards?

There are a couple ways to find out how to redeem your rewards. Check out the rewards section of your billing statement or log in to digital banking.

If your rewards program is with U.S. Bank (such as Cash+, FlexPerks or Altitude), follow the steps below to review and redeem your rewards.

How to redeem your rewards using mobile and online banking

  1. Mobile banking users: Select your rewards card, then choose Rewards.
    Online banking users: Select your rewards card, then choose Go to rewards & benefits.
  2. Select Redeem rewards.
  3. Choose the category you'd like to browse (e.g., Rewards card or Travel) and follow the prompts to redeem.

More information

  • If you don't have the choice to view or redeem rewards, your rewards program may be with a retail partner such as an airline or grocery rewards card. 
  • For questions, please call our Rewards Center at 888-229-8864. We accept relay calls.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.