U.S. Bank expanding program to help underserved small businesses

U.S. Bank is doubling its team of Business Access Advisors in order to serve more cities.

U.S. Bank named one of the 2024 World’s Most Ethical Companies

The Ethisphere Institute recognizes U.S. Bank for the 10th consecutive year.

Spanish Smart Assistant is increasing access and empowering clients

Asistente Inteligente de U.S. Bank has enabled Spanish-speaking clients to bank by voice in their preferred language.

Company overview

Building momentum in an evolving landscape

Check out our 2023 financial performance.

No. 150 on the Fortune 500

Get the latest numbers on our size, locations and more.

Founded under national bank charter No. 24 in 1863

Explore what’s led to our position of strength.

More than 80% of transactions and 65% of loan sales now online

Learn how we’re investing in digital capabilities.

Publicly held company traded as USB on the NYSE

Meet the leaders who manage and govern our company.

Named one of the Top 50 Companies for Diversity

Hear what others are saying about our business and people.

Past, present and future

Since the Lincoln administration signed our national bank charter No. 24 in 1863, we’ve drawn on our financial strength to serve customers. This has been especially evident in times of need, such as during the COVID-19 pandemic. Our response by the end of 2020 included a $20 million premium pay program for our employees, relief assistance and 108,000 Small Business Administration Paycheck Protection Program (PPP) loans for our customers, and $30 million in expedited charitable contributions for our communities. As a result, we’re proud to have been named the most essential bank amid the pandemic in a ranking by The Harris Poll.

We also recognize that this past year has fundamentally changed banking by accelerating the shift to digital products and services. We’re positioned well for this future, having launched new tools – like the U.S. Bank Smart Assistant™ – to complement our 26-state branch footprint.

Leadership and governance

Led by Chairman, President and CEO Andy Cecere, our company is guided by a 14-member Managing Committee. This group includes the leaders of our four core business lines – Consumer and Business Banking; Payment Services; Corporate & Commercial Banking; and Wealth, Corporate, Commercial and Institutional Banking – as well as the heads of functional areas including risk management; digital; diversity, equity and inclusion; finance; legal; strategy; and more.

As a publicly traded company, we’re also governed by a 13-member Board of Directors, which is chaired by Cecere. This group brings decades of expertise from a variety of industries ranging from healthcare and logistics to retail and tech.

Awards and recognition

Our company continues to be recognized for our ethical and inclusive culture, management quality, social responsibility, digital capabilities and more. Notable recent honors include being named one of the 2024 World’s Most Ethical Companies® by the Ethisphere® Institute, the tenth consecutive year we’ve been honored; our U.S. Bank Mobile App being rated best for customer service by Business Insider Intelligence; and being honored with a spot on the 2023 DiversityInc Top 50 Companies for Diversity.

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Disclosures

Loans and lines of credit are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.