U.S. Bank Business Access Advisor program expands into Hispanic market
Chio Scott is the first of many planned Business Access Advisors to come as part of the expansion of Access Commitment® to the Hispanic market.
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Learn how we’re focused on being flexible, resilient and responsible.
U.S. Bank named one of 2023 World's Most Ethical Companies
The Ethisphere Institute recognizes U.S. Bank for the ninth consecutive year.
Cobrowse banking feature marks three-year milestone with millions of fans
Rolled out in the early stages of the pandemic, the customer-centric feature has proven to be extremely popular long-term.
Past, present and future
Since the Lincoln administration signed our national bank charter No. 24 in 1863, we’ve drawn on our financial strength to serve customers. This has been especially evident in times of need, such as during the COVID-19 pandemic. Our response by the end of 2020 included a $20 million premium pay program for our employees, relief assistance and 108,000 Small Business Administration Paycheck Protection Program (PPP) loans for our customers, and $30 million in expedited charitable contributions for our communities. As a result, we’re proud to have been named the most essential bank amid the pandemic in a ranking by The Harris Poll.
We also recognize that this past year has fundamentally changed banking by accelerating the shift to digital products and services. We’re positioned well for this future, having launched new tools – like the U.S. Bank Smart Assistant™ – to complement our 26-state branch footprint.
Leadership and governance
Led by Chairman, President and CEO Andy Cecere, our company is guided by a 14-member Managing Committee. This group includes the leaders of our four core business lines – Consumer and Business Banking; Payment Services; Corporate & Commercial Banking; and Wealth, Corporate, Commercial and Institutional Banking – as well as the heads of functional areas including risk management; digital; diversity, equity and inclusion; finance; legal; strategy; and more.
As a publicly traded company, we’re also governed by a 13-member Board of Directors, which is chaired by Cecere. This group brings decades of expertise from a variety of industries ranging from healthcare and logistics to retail and tech.
Awards and recognition
Our company continues to be recognized for our ethical and inclusive culture, management quality, social responsibility, digital capabilities and more. Notable recent honors include being named one of the 2023 World’s Most Ethical Companies® by the Ethisphere® Institute, the ninth consecutive year we’ve been honored; our U.S. Bank Mobile App being rated best for customer service by Business Insider Intelligence; and being honored with a spot on the 2023 DiversityInc Top 50 Companies for Diversity.
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