77% of transactions and 56% of sales now online
Read how our digital investments are paying off for customers.
Annual report
Look inside the past year.
Our core values and diverse business mix have guided us.
Company overview
Moody's, S&P, Fitch ratings among highest in world
Check out our best-in-class financial metrics.
No. 113 on the Fortune 500
Find out how our diversified business model drives revenue.
Nearly 70K employees and Minneapolis headquarters
View opportunities at the fifth-largest commercial bank in the U.S.
One of DiversityInc Top 50 Companies for Diversity
Learn more about our Access Commitment approach.
915 volunteer hours every day by employees
Explore our approach to corporate social responsibility.
Past, present and future
Ever since the Lincoln administration signed national bank charter No. 24 in 1863, we’ve drawn on our financial strength to serve customers. This has been especially evident in times of need, such as during the COVID-19 pandemic. Our response has included a $20 million premium pay program for our employees, numerous product modifications and 100,000+ PPP loans for our customers, and $30 million in expedited charitable contributions for our communities. As a result, we’re proud to have been named the most essential bank amid the pandemic in a ranking by The Harris Poll.
We also recognize that this past year has fundamentally changed banking by accelerating the shift to digital products and services. We’re positioned well for this future, having launched new tools – like the U.S. Bank Smart Assistant – to complement our 26-state branch footprint.
Leadership and governance
Led by Chairman, President and CEO Andy Cecere, our company is managed by a 14-person Managing Committee. This group includes the leaders of our four core business lines – Consumer and Business Banking; Payment Services; Corporate and Commercial Banking; and Wealth Management and Investment Services – as well as the heads of functional areas including risk management, digital transformation, diversity and more.
As a publicly traded company, we’re also governed by a 13-member Board of Directors, which is chaired by Cecere. This group brings decades of expertise from a variety of industries, from healthcare to logistics and retail to tech.
Awards and recognition
Our company continues to be recognized for our ethical culture, management quality, social responsibility, inclusive culture, digital capabilities and more. Notable recent honors include:
- 2021 World’s Most Ethical Companies by the Ethisphere Institute
- 2020 DiversityInc Top 50 Companies for Diversity by DiversityInc
- 2020 Best for Vets by Military Times
