Your payment due date will be listed on your lease agreement. If you do not receive your welcome kit with your lease account number to set up your first payment, give us a call at 800-USBANKS (872-2657).
Payments can be mailed monthly to:
PO Box 790117
St. Louis, MO 63179-0117
Take some time to familiarize yourself with your lease agreement so you can avoid surprises. It provides key information, like how many miles you can drive per year and what constitutes normal wear and tear. Exceeding these guidelines could add unexpected costs to the end of your lease term.
As you near the end of your lease, a lease consultant will contact you to discuss your options.
An important form you’ll need is an odometer statement. This is required by the federal government to verify mileage when you return, purchase or trade the vehicle.
The end of your lease will be here before you know it. Learn about key information including the free return inspection and what to know about vehicle wear and tear.
Here are some steps to help you enroll in our online and mobile banking services.
Yes. If you would like to select a date or amount that is different than your due date or principal payment, please use our autopay form for consumer leases. Follow the instructions listed at the top of the form.
Payments do not show due until the actual due date, but you may make a payment before the due date.
There are several reasons why your payment amount might be different. Here are some of the most common reasons:
Call 800-USBANKS (872-2657) to have a lease consultant review your account for further details.
An excise tax, also referred to as personal property tax, is assessed by your local taxing authorities. As owner of the vehicle, USB Leasing LT is required to remit payments for these taxes on your behalf. The tax payment is passed along to you as the lessee per the Taxes, Registration and Titling section of your contract. This section of the contract states you agree to pay all taxes and charges imposed by a government authority in connection with the lease vehicle.
If you are enrolled in automatic payments, only the base rent of the vehicle plus sales tax (if applicable) will automatically be paid from your account each month. Other fees, such as excise tax, property tax, late fees or tickets will be billed separately. Please follow the directions located on the billing statement you receive to pay by mail.
If you have additional questions, please call 800-USBANKS (872-2657) to have a lease consultant review your account.
Yes. You can return a leased vehicle early but there could be substantial penalties for doing so. The actual charge will depend on when the lease is terminated. Please refer to your lease agreement for specifics, or see Returning a Leased Vehicle Early for full details.
A “total loss” of the vehicle can occur as a result of a collision, destruction or theft. A total loss is considered an early termination of the lease. The total loss process is as follows:
Note: We will retain any surplus from the insurance proceeds, along with any warranty refunds from early cancelation due to the total loss.
Before you return the vehicle:
PO Box 068
Buffalo, NY 14240-0068
After you return the vehicle:
Yes. We will contact you approximately a month before the end of your lease to schedule an appointment. This is offered to you free of charge so you can review any damage you may be charged for upon the return of the vehicle. If the inspection is not completed before the vehicle is returned, subject to any appraisal rights you may have, we will conduct an inspection for excess wear after the vehicle is returned.
No one at the return location is authorized by us to conduct an inspection to determine excess wear and use under your lease. You may choose to have any issues repaired by your dealership or another certified auto body shop before you return the vehicle to avoid any excess wear and use charges. If you complete any repairs, please make sure to keep copies of your receipts in case they are requested.
Yes. You may purchase the leased vehicle at any time during the lease. Please call us at 800-USBANKS (if more than 12 months remaining on the lease) or 866-250-3147 (if less than 12 months remaining) for pricing information. The payoff amount is good for the lessee only. We cannot process third-party sales (to friends, family members, etc.). The vehicle may be traded into a dealer as part of a purchase or lease of a new vehicle. The dealer will need to call us directly for payoff information.
You may choose to purchase or trade your leased vehicle. If you're interested in purchasing the vehicle, call 866-250-3147 for specific pricing information and possible financing options. If you wish to use the vehicle as part of a trade on a new vehicle, the dealer must call us at 866-250-3148 for pricing information. We accept relay calls.
You will receive a final billing statement a few weeks after the vehicle has been returned. This billing statement may include a termination fee, excess mileage charges, excess wear and use charges and any unpaid amounts such as payments, citations, taxes and other miscellaneous charges due.
In general, the vehicle should be returned in the same condition it was in at the beginning of the lease. Some minor wear (such as a few small door dings, chips or scratches) is usually acceptable. Excess wear may include items such as dents, cracks in glass, torn upholstery or poor-quality repairs. Please refer to your contract or your Guide to Your End of Lease Options for more detailed information.
Billing statements are automatically printed 15 days prior to the due date. If you return the vehicle between the statement print date and the maturity date, you do not need to make this payment. However, if the vehicle is not returned by the maturity date, you will be responsible for this payment. Please contact us at 866-250-3147 to have a lease consultant review your account for further clarification.
At the end of the lease, we will cancel any recurring automatic payments once we confirm the vehicle has been returned. However, you can expedite the process by contacting us at 800-USBANKS (872-2657). Please note that it takes three business days to cancel scheduled payments.