KNOWLEDGE BASE

How do I make a mortgage payment using your automated phone system?

Make your payment whenever it's convenient for you using our automated phone system. Here's how:

  1. Call us at 800-365-7772.
  2. We'll ask if you're the homeowner. Answer as applicable.
    Note: If you're not the homeowner, you may need to speak with a banker. Press "0" or say "representative" to be routed to the next available person. We're available Monday through Friday, 7 a.m. – 8 p.m. CT and Saturday 8 a.m. – 2 p.m. CT.
  3. Say something like "make a payment".
  4. Provide the payment details, such as the account number, routing number, and amount.
  5. The automated phone system will verify the information back to you. If it's correct, say "Yes" to submit the payment.

More information

We also offer other payment options such as digital banking, autopay, or by mail. See also:

Additional information about mortgage payments.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.