There are a couple things to consider before you place a stop payment on a recurring credit card transaction:
- Transactions already in process or completed can't be stopped.
- To stop a scheduled transaction, you'll need to submit the request at least three business days before the scheduled charge date.
Online banking steps:
To get started, just log in to online banking and follow these steps.
- From the top select Customer service, then Self service.
- Choose Stop recurring payments from the Credit/Charge Account section.
- Review the page and select Continue, if you'd like to proceed.
- Verify the account used for the transaction is selected, choose the merchant making the charge and select Continue.
- If the merchant isn't listed, select Merchant not listed at the bottom.
- Select the recurring stop payment type you'd like and choose Continue.
- Review your request and the disclosures. If you agree, check the box, then select Submit.
U.S. Bank Mobile App steps:
For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.
- Select your credit card and choose Account options from the upper left.
- Choose Stop recurring payments, review the page and select Continue, if you'd like to proceed.
- Verify the account used for the transaction is selected, choose the merchant making the charge and select Continue.
- If the merchant isn't listed, select Merchant not listed at the bottom.
- Select the recurring stop payment type you'd like and choose Continue.
- Review your request and the disclosures. If you agree, check the box, then select Submit.