There are some things to consider before you place a stop payment on a recurring credit card transaction:
- Transactions already in process or completed can't be stopped. If needed, you may be able to dispute the charge.
See also: How do I dispute a transaction on my credit card?
- To stop a scheduled transaction, you'll need to submit the request at least three business days before the date of the charge.
- Stopping a recurring charge doesn’t change any agreements you have with the merchant. Reaching out to them can help avoid penalties or fees that may occur.
- Depending on the type of account you have, there may be a fee for your request. If there’s a fee, you’ll see the details after you tell us about the transaction.
To stop a recurring credit card transaction using online banking and the U.S. Bank Mobile App
- Select the credit card with the recurring charge, then choose Accounts.
- Scroll to the Services tile, select Recurring charges, then choose Stop recurring payments.
- Verify the card used for the transaction is selected, choose the merchant and select Continue. If you don’t see them, select Merchant not listed.
- Choose how long you want the stop payment in place for or select/enter the specific amount to stop payment on.
Note: If you’re stopping payment on a specific amount, we’re only able to place a stop for that exact amount. Please confirm this is correct before submitting your request.
- Review your request and the disclosures. If you agree, check the box, then select Submit.
To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.