There are some things to consider before you place a stop payment on a recurring credit card transaction:
- Transactions already in process or completed can't be stopped. Once it’s posted, you may be able to dispute the charge. See also: How do I dispute a transaction on my credit card?
- To stop a scheduled transaction, you'll need to submit the request at least three business days before the scheduled charge date.
- Stopping a recurring charge doesn’t change any agreements you have with the merchant. Reaching out to them can help avoid penalties or fees they may charge.
- Depending on the type of account you have, there may be a fee for your request. If there’s a fee, you’ll see the details after you tell us about the transaction.
To stop a recurring credit card transaction using digital banking
- Select the credit card with the recurring charge.
- Online banking: Choose Account services.
U.S. Bank Mobile App: Choose Manage.
- Select Stop recurring payments.
- Review the page and select Continue.
- Verify the card used for the transaction is selected, choose the merchant and select Continue. If the merchant isn't listed, select Merchant not listed.
- Select the recurring stop payment type and choose Continue.
- Review your request and the disclosures. If you agree, check the box, then select Submit.
To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.