We're here to help. When we ask for more information about the circumstances, please answer as accurately as you can.
Online banking/U.S. Bank Mobile App
Additional information
If the case can be submitted through digital banking, you'll receive confirmation once the steps are completed.
If the dispute option doesn't appear or if you have any questions, call us at 800-285-8585 to speak with a banker.
If you'd prefer to contact us in writing, please include the following in your letter.
The address to send the above information to is:
Cardmember Service
PO Box 6352
Fargo, ND 58125-6352