KNOWLEDGE BASE

How do I lock or unlock my debit card?

If you’ve misplaced your card, lock or unlock it anytime. It’s an easy, yet secure step that you can take to safeguard your account while looking for the card.

To lock or unlock your debit card using online banking

  1. Select Accounts at the top of the page, then choose Manage cards.
  2. Choose Lock or unlock card.
  3. Select the debit card in question and choose Continue.
  4. Select Lock card or Unlock card to change its status.

To lock or unlock your debit card using the U.S. Bank Mobile App

  1. Open the main menu and select Manage cards.
  2. Choose the card and select Lock or unlock card.
  3. Select the toggle next to This card is unlocked or This card is locked, then select Done