How do I lock or unlock my debit card?

Did you forget your card at the gas station, is it lost at home, or do you want to prevent it from being used? Don't worry, you can quickly lock or unlock your card at any time. Choose the best option below to get started.

If you're not able to find your card or if it was stolen, see: How do I request a replacement debit card?

Unlock your card using online banking

  1. Select Customer service at the top of the page, then choose Self service.
  2. Select Lock or unlock your card within the "Deposit Accounts & Debit/ATM Cards" section.
  3. Choose the card to lock or unlock, then select Continue
  4. Select Lock card or Unlock card to change the status of the card. 

Unlock your card using the U.S. Bank Mobile App

  1. Open the main menu and select Manage cards.
  2. Choose the card and select Lock or unlock card.
  3. Select the toggle next to This card is unlocked or This card is locked, then select Done

More information

You cannot submit or ask for maintenance such as an address change while your card is in a locked status.