Transfer Agent Online Privacy and Security

In Global Fund Services’ capacity as transfer agent and prospect services agent (services agent), we are mindful of our clients’ privacy obligations to their shareholders under Regulation S-P. Accordingly, pursuant to its transfer agency or investor recordkeeping agreements with its clients, Global Fund Services keeps all records and other information relative to investors confidential and will not use this information other than for purposes of fulfilling its transfer agent or investor recordkeeping duties, except when requested to divulge such information by duly constituted authorities or court process, or when requested by an investor or an investor’s agent.

In our role as services agent, we will collect the following Nonpublic Personal Information from current and prospective customers/shareholders:

  • Information concerning identity such as name, address, date of birth and social security number;
  • Information about current and historical financial transactions;
  • Information on applications including beneficiary and bank information;
  • Information received on other documents, through data transmissions, email, facsimile or by telephonic device which may include all the above Nonpublic Personal Information.

This information is collected by employees in their normal course of employment with U.S. Bank. All services agent employees may have some type of access to Nonpublic Personal Information. Several managers and supervisors consistently and routinely monitor the activities of these employees.

We have adopted the following internal controls to ensure compliance with Regulation S-P and to prevent any unauthorized access or use of Nonpublic Personal Information maintained by it for its investment company clients:

  • All employees must be fingerprinted.
  • All employees must electronically sign a disclosure that they have read the U.S. Bank Code of Ethics and Business Conduct including the section on confidentiality.
  • Maintain separate locked receptacles for shredding Nonpublic Personal Information that requires discarding.
  • Segregate duties among services agent’s personnel including a quality control check of incoming and outgoing Nonpublic Personal Information.
  • Verify authenticity of customer/shareholder by requiring customer to provide certain pieces of Nonpublic Personal Information to prevent unauthorized access to correct customer/shareholder's Nonpublic Personal Information.
  • Provide quality control checks on services agent personnel responsible for entering Nonpublic Personal Information of customers and consumers.
  • Provide levels of system security through unique log on IDs and passwords to prevent access to Nonpublic Personal Information by unauthorized users.
  • Encrypt all electronic data transmissions containing Nonpublic Personal Information.
  • Utilize secure socket layer or transport layer security to further protect a customer's Nonpublic Personal Information on the Internet.
  • Provide ongoing training to all services agent’s employees to reinforce importance of confidentiality of customer/consumer Nonpublic Personal Information.

For privacy related information, please visit For California related privacy requests, please visit the U.S. Bank California Privacy Center or call our toll-free phone number 1-800-872-2657.

General Data Protection Regulation (GDPR) notices

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Investment and insurance products and services including annuities are:
Not a deposit • Not FDIC insured • May lose value • Not bank guaranteed • Not insured by any federal government agency.

U.S. Bank does not guarantee products, services or performance of its affiliates and third-party providers.

U.S. Bank Global Fund Services is not a chartered bank, trust company or depository institution and is not authorized to accept deposits or trust accounts. All U.S. Bank Global Fund Services entities are wholly-owned subsidiaries of U.S. Bank, N. A. Custody, lending, treasury and banking services are offered by U.S. Bank, N.A.

U.S. Bank’s Securities Lending Program is administered by U.S. Bancorp Asset Management, Inc. U.S. Bancorp Asset Management, Inc. is a registered investment advisor and subsidiary of U.S. Bank National Association. U.S. Bank National Association is a separate entity and wholly owned subsidiary of U.S. Bancorp and does not guarantee the products, services or performance of U.S. Bancorp Asset Management, Inc.

U.S. Bank Global Fund Services (Ireland) Limited is registered in Ireland, Company Number 413707. Registered Office at 24 - 26 City Quay, Dublin 2, Ireland. Directors: Eimear Cowhey, Ken Somerville, Hosni Shadid (USA). U.S. Bank Global Fund Services (Ireland) Limited is regulated by the Central Bank of Ireland.

U.S. Bank Global Fund Services (Guernsey) Limited is licensed under the Protection of Investors (Bailiwick of Guernsey) Law, 2020, as amended, by the Guernsey Financial Services Commission to conduct controlled investment business in the Bailiwick of Guernsey.

U.S. Bank Global Fund Services (Luxembourg) S.a.r.l. is registered in Luxembourg with RCS number B238278 and Registered Office: Floor 3, K2 Ballade, 4, rue Albert Borschette, L-1246 Luxembourg. U.S. Bank Global Fund Services (Luxembourg) S.a.r.l. is authorised and regulated by the Commission de Surveillance du Secteur Financier.

Elavon Financial Services DAC Luxembourg Branch (trading as U.S. Bank Depositary Services Luxembourg) is registered in Luxembourg with RCS number B244276 and Registered Office: Floor 3, K2 Ballade, 4, rue Albert Borschette, L-1246 Luxembourg, regulated and authorised by the Central Bank of Ireland (CBI) as well as by the Commission de Surveillance du Secteur Financier (CSSF). Details about the extent of our authorisation and regulation by the CBI and the CSSF are available from us on request.

Elavon Financial Services DAC, trading as U.S. Bank Depositary Services, is regulated by the Central Bank of Ireland and is registered in Ireland with the Companies Registration Office Reg. No. 418442. The registered office is Block F1, Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland D18 W2X7.