KNOWLEDGE BASE

What if I found additional charges to add to my dispute or fraud claim?

If you find additional transactions that are incorrect, let us know as soon as possible. Call the number on the back of your card or at the applicable number below. We accept relay calls.

  • Credit card: 800-285-8585
  • Debit card: 800-USBANKS (872-2657)

If you do not recognize the merchant or the transaction(s) and they’re not authorized by an account holder visit this article: How do I report fraud on my account?. You can also call the number on the back of your card.