If you don't want to send and receive money through Zelle®, follow these steps to unenroll from the service. You can always re-enroll at any time if you change your mind. If you have more than one piece of information enrolled with Zelle®, repeat these steps to unenroll them.
How to unenroll your mobile number or email address using online banking
How to unenroll your mobile number or email address using the U.S. Bank Mobile app
To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.