KNOWLEDGE BASE

How do I get my escrow refund check reissued?

If you'd like to request an escrow check reissued, call our Mortgage department at 800-365-7772. We accept relay calls.

  • Please allow 30 days since the original check was issued before contacting us. This ensures processing and mail time is accounted for.
  • If the loan meets the following criteria, the funds are turned over to the state as unclaimed property.
    • The loan is paid in full.
    • The check was not cashed.
    • It's been more than 180 days since the original check was issued.