KNOWLEDGE BASE

How can I view payment details for my merchant services account?

We can help you view your income for your merchant services account for up to six months. Let us tell you how.

  1. Once you have logged into your online account, the Recent Income from Merchant Services feature will display. It automatically shows payments from the last seven days on the small business dashboard (business profile only).
  2. If you hover over one of the specified days of the week, you will be able to see all the payment details.
  3. Select view payments details. This will give you the ability to view payment breakdown detailing sales, fees, charge backs and adjustments for that period. You will also be able to view the recent income for time periods of seven days up to six months.