How do I request a PIN for my credit card if I've never had one before?

A Personal Identification Number (PIN) isn't automatically issued with a credit card, since it's not needed for day-to-day purchases. To request a PIN, please call the number on the back of your card, or at 800-285-8585. We accept relay call.

A representative can request a PIN mailer sent to you, which is a system-generated number.. Once you receive it, you can change it to whatever you'd like using our automated phone system. To keep your PIN confidential, representatives can't set a specific PIN for you.