KNOWLEDGE BASE

How can I update where I receive alerts from my Focus Card?

Updating alerts is easy and you can update in one of 3 ways:

Mobile number update:

Select Card Management and choose Alerts option to update your Mobile Number and Carrier Type field with your new provider (if applicable).

Email address update:

From the main menu select Card Management and then select Alerts

Update by phone:

Call Cardmember Services at the number on the back of your card. We accept relay calls.

You can also visit our FAQ page for more information on your Focus Card.