KNOWLEDGE BASE

Are extra funds held when I use my Focus Card at a restaurant?

When using your card at businesses where tipping is customary, such as restaurants and salons, an additional 20% may temporarily be added to your bill to cover the tip. If your balance can’t accommodate the additional 20%, your transaction will be declined. The additional amount will not be available for other purchases for up to 10 days or until the transaction settles for the actual amount.