What if I see errors or unauthorized charges on my Focus Card?

You must call 877-474-0010 within 60 days of the first transaction you believe to be unauthorized. We accept relay calls.
When you call, please have the following information on hand:
  • Your card number
  • The date on which the transaction occurred
  • The dollar amount of the suspected error or unauthorized transaction
Visit our FAQ page for more information on your Focus Card®.