If you need to cancel a payment for your mortgage account, we can help!
Online banking steps:
For the best online banking experience, we recommend logging in at usbank.com
- If you have multiple U.S. Bank accounts:
- Select My accounts at the top of the page, then select your mortgage account.
- On the Scheduled Payments section and select the X next to the pending payment.
- On the pop-up screen, choose Cancel Payment, then Confirm.
- If you only have a mortgage:
- Choose View, pay & manage below your account details.
- Select Payment at the top of the page of the mortgage dashboard.
- Your Scheduled Payments will be listed on the right side of the page.
- Select the X next to the pending payment to to cancel or the pencil icon to edit the payment information.
U.S. Bank Mobile App steps:
For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.
- If you have multiple U.S. Bank accounts:
- Select Pay bills & transfer at the bottom of the account dashboard, then choose Pay a bill.
- Choose the payment that you would like to cancel.
- Select the payment listed under upcoming payments.
- Choose Remove this payment. On the pop-up screen, choose Yes, remove payment.
- If you only have a mortgage:
- Select your mortgage account from main dashboard.
- Choose View, pay & manage below your account details.
- Select Payment at the top of the page of the mortgage dashboard.
- Your Scheduled Payments will be listed on the right side of the page.
- Select the X next to the pending payment to to cancel or the pencil icon to edit the payment information.