To cancel an individual payment or cancel an automatic payment entirely, log into online banking and follow these steps:
Select My accounts at the top of the page, then choose your mortgage account.
Cancel Individual Payments
On the dashboard, locate the Scheduled Payments section, then select the X next to the pending payment. On the pop-up screen, choose Cancel Payment, then Confirm.
Unenroll from Automatic Payments
Select your mortgage account, locate the Autopay Details section, then select Modify Settings. On the pop-up screen, choose Unenroll from Autopay, then Confirm.
The option to cancel mortgage payments is only available on the full usbank.com website. This option is not available on mobile banking.