KNOWLEDGE BASE

How do I cancel my mortgage payment?

To cancel an individual payment or cancel an automatic payment entirely, log into online banking and follow these steps:

Select My accounts at the top of the page, then choose your mortgage account.

Cancel Individual Payments
On the dashboard, locate the Scheduled Payments section, then select the next to the pending payment. On the pop-up screen, choose Cancel Payment, then Confirm. 

Unenroll from Automatic Payments
Select your mortgage account, locate the Autopay Details section, then select Modify Settings. On the pop-up screen, choose Unenroll from Autopay, then Confirm.

The option to cancel mortgage payments is only available on the full usbank.com website. This option is not available on mobile banking.