To pay your monthly mortgage amount, you could use one of the following methods:
Autopay
Autopay is a convenient way of making your monthly mortgage payments. Once set up, your payments will be automatically deducted every month from your checking or savings account on the date that you choose.
To enroll, log in to online banking and select View, pay & manage from your mortgage account dashboard. Select Enroll in Autopay and provide the requested information. New loans may require up to 30 days before this option is available.
You’ll be notified when the first payment is drawn. If your debit lands on a holiday or weekend, we’ll credit your loan the following business day. Otherwise, payments are posted the same day.
For assistance from a customer service representative, call Monday-Friday from 7 a.m. to 8 p.m. CT and Saturday from 8 a.m. to 2 p.m. CT.
Pay by phone
You could choose to make your monthly mortgage payment by phone either through our automated voice response system or with the help of a customer service representative. For payments made by phone, we credit the payment the same day (the next day if made on a weekend or holiday).
Call 800-365-7772 to make a payment by phone using our automated voice response system. Provide your checking or savings account number and your bank’s routing number, when asked. Your mortgage payment will be electronically drafted from your loan the same day.
Pay by mail
If you choose to pay your monthly mortgage amount by mail, U.S. Bank Home Mortgage will send you a monthly billing statement with a payment slip. Detach the payment slip and mail it back with your payment in the enclosed envelope. Include your mortgage loan number on your check.
For overnight deliveries, please send your payment to:
U.S. Bank Home Mortgage
ATTN: Payment Processing
4801 Frederica Street
Owensboro, KY 42301
Please note, we’ll apply your payment on the day it is received. We do not consider the postmark date and we do not adjust for mail delays. Therefore, please allow at least seven business days for mailing. Allow ten or more days during holidays and other high-volume mailing times such as tax season.
For a hassle-free payment method, choose autopay. It’s easy to set up and you could schedule automatic payments without worrying about any checks, stamps or mailing delays.
Branch payments
You can also make your mortgage payments at any U.S Bank branch. For better service at the branch, please have your billing statement available when making a payment.
We generally credit any payments made at the branch the same day. However, some branches convert their systems to begin processes for the next day earlier than online, typically around 4 p.m. local time. Branches post any payment made after their conversion time the following business day. Also, some branches do not have the capability of posting a mortgage payment directly. These branches must forward payments to mortgage servicing. These payments may also post the following business day. If your payment will not be posted until the following business day, we will indicate as much on your receipt.
Visit Find a U.S. Bank branch & ATM to locate a U.S. Bank branch near you to make a mortgage payment.