KNOWLEDGE BASE

Can a "request for money with Zelle" be declined?

Yes, the person who receives the request can choose to decline or ignore the request.

  • When declined, the recipient has the option to respond to the sender of the request. This means the sender is only notified of the decline, if the recipient chooses to send a message.  
  • If ignored, the request expires after 30 days. No message is sent in this case.