For the best online experience, log in at usbank.com. Then, select Customer Service at the top of the dashboard and choose Contact us. From here you can reach us a couple ways:
For the best mobile banking experience, log in or download the U.S. Bank Mobile App. Once logged in, open the main menu, and select Help & services. Scroll down and choose Customer support within the “Contact us” section. From here you can receive assistance several ways.
Online Banking Technical Support
For technical support using online banking or bill pay: 800-987-7237*.
General Banking Customer Service
For 24-hour help with checking, savings, and loan accounts: 800-USBANKS (872-2657)* | International Collect – 503-401-9991*.
Mortgage Customer Service:
For help with your existing mortgage account: 800-365-7772*.
Credit Card Customer Service
Call the phone number on the back of your card for customer service specific to your account. Or call one of these general numbers:
Cardmember Service consumer: 800-285-8585*.
Cardmember Service business: 866-485-4545*.
Wealth Management Trust and Investment Services
For help with your Trust and Investments online experience or access issues: 855-594-7236* (toll free).
U.S. Bancorp Investments, Inc.
For service, trading, and new investment accounts: 800-888-4700*.
Military Service Center
For help with Servicemember Civil Relief Act questions: 800-934-9555* | International collect - 513-277-5899*
*We accept relay calls.