Phone numbers

Digital channels

24 Hour Banking (open 24 hours a day/7 days a week):

• General customer service: 800-USBANKS (872-2657) *.
• International collect: 503-401-9991*. 

Log into digital banking and follow the steps below.

Credit Cards
Call the phone number on the back of your card for service specific to your account.

Or call the applicable general number below:

• Personal credit cards: 800-285-8585*
• Business credit cards: 866-485-4545*

Online banking

1. Select Need help? at the top of the page, then choose Contact us.
2. Within the “How can we help you?” tile, use the drop-down menu to select a product or category for your inquiry.
3. Follow any prompts to answer specific questions. We'll guide you from there. 

Military Service Center (Servicemember Civil Relief Act)

• Customer service: 800-934-9555*
• International collect: 513-277-5899*

U.S. Bank Mobile App

You can type or say "Customer service" into the Smart Assistant and select the option that best suits your needs.

or

1. Open the main menu and select Help & services.
2. Scroll down and choose Contact us.
3. Select the option that fits your inquiry.  
4. Follow any prompts to answer specific questions. We'll guide you from there.

Mortgages: 800-365-7772*

Online banking and bill pay technical support: 800-987-7237*

Trust and Investment services: 855-594-7236*

U.S. Bancorp Investments, Inc.: Trading and new investment accounts: 800-888-4700*

U.S. Bank Mobile App technical support: 866-578-8007*

Wealth Management services: 800-236-7700*