KNOWLEDGE BASE

How do I find the customer service phone number or email option for U.S. Bank?

We want you to be able to reach us anytime. When you log in to online banking, select Customer Service at the top, then Contact us. From here you can:

  • Call: Choose the applicable department you'd like to reach from our phone list.
  • Email: Select Email Us on the right side of the page, in the More Options section. Enter the information requested and select Submit (email is only available if you're logged into online banking with your personal ID and password).

For additional help, select Need help? in the upper right corner of any page. 

The option to view the Customer Service list or email us is only available on the full usbank.com website. This option is not available on mobile banking. 

On our Contact Us page, explore Self-Service options, the Help Center, and more for quick answers to your banking questions.
Frequently used phone numbers:

  • Consumer checking: 800-872-2657
  • Business checking: 800-673-3555
  • Consumer credit cards: 800-285-8585
  • Business credit cards: 866-485-4545
  • Mortgage Customer Service: 800-365-7772