Contact us using Online banking
Contact us using the U.S. Bank Mobile App
From the main menu, and select Help & services. Scroll down and choose Customer support within the "Contact us" section. From here you can receive assistance several ways.
Bill Pay Technical Support
For technical support using online banking or bill pay: 800-987-7237*.
Mortgage Customer Service:
For help with your existing mortgage account: 800-365-7772*.
Credit Card Customer Service
Call the phone number on the back of your card for customer service specific to your account. Or call one of these general numbers:
Cardmember Service consumer: 800-285-8585*.
Cardmember Service business: 866-485-4545*.
Wealth Management Trust and Investment Services
For help with your Trust and Investments online experience or access issues: 855-594-7236* (toll free).
U.S. Bancorp Investments, Inc.
For service, trading, and new investment accounts: 800-888-4700*.
Military Service Center
For help with Servicemember Civil Relief Act questions: 800-934-9555* | International collect - 513-277-5899*
General Banking Customer Service
For 24-hour help with checking, savings, and loan accounts: 800-USBANKS (872-2657)* | International Collect – 503-401-9991*.
*We accept relay calls.