KNOWLEDGE BASE

Who do I call for help with mobile banking?

You can contact us by phone via the following options: 

  • For general mobile banking help, call us at 1-866-578-8007. 
  • For login and security assistance (i.e. password, personal ID and ID Shield), call us at 1-800-685-5035. 
  • For mobile banking help outside the U.S., call us collect at 1-503-401-9991

Note: If you have questions or need assistance regarding technical issues with your phone, mobile data access, or data charges to a phone bill, contact the customer service department of your mobile service provider.