What are the requirements for creating a username?

A username is a personal identifier you create for digital banking services. Because it's unique, we use it as a piece of information to verify it's you when logging into your account(s).

Username requirements:

  • Seven to 22 characters
  • Any combination of letters and/or numbers
  • No spaces or special characters
  • Once a new username is created, you'll unable to use the previous username.