KNOWLEDGE BASE

How do I sign up for paperless delivery of letters and notices?

Electronic communications are easy to enable. They’re faster, secure, and can be found online whenever you need.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My Accounts at the top of the page, choose My documents.
  2. Select Letters and notices. In the “I’d like to” menu on the left, select Change Paperless Preferences.
  3. Determine which accounts you want to be paperless. You can choose “Go paperless for all accounts” or check the box next to “Paperless” by the individual accounts you prefer.
  4. Once complete, select Save to set your preferences.

U.S. Bank Mobile App steps:

For the best banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Open the main menu in the upper left corner, choose Statements & docs, then select Paperless preferences.
  2. Determine which accounts you want to be paperless. You can choose “Go paperless for all accounts” or check the box next to “Paperless” by the individual accounts you prefer.
  3.  Once complete, select Save to set your preferences.

Additional information:

You may be sent a paper document, even though you've signed up for paperless preferences. This usually happens because certain notices and communications maybe required to be mailed to you.