Paperless preferences let you choose how you want to get your documents, like statements, letters, and tax forms. You can get them in the mail on paper, or you can choose digital versions, which are usually PDF files.

To get digital documents, you must have an email address on your account. We use this email to send you alerts. When a new paperless document is ready, we’ll email you so you can log in and view it.

You can switch back to paper mail anytime. Please allow one full billing cycle for changes to take effect.

To change your paperless preferences using online banking and the U.S. Bank Mobile App

1. Online banking: Select Profile & settings.
   U.S. Bank Mobile App: Open the main menu and choose Statements & docs.
2. Choose Paperless preferences.
   • To set up paperless documents:
     • Mark the check box next to Choose digital statements and documents for all accounts.
       OR
     • Mark the check boxes next to the individual accounts you want to be paperless.
   • To change back to paper documents, uncheck the applicable boxes.
3. Select Save to set your preferences.

More information

• Sometimes you may receive a paper document because certain notices have to be physically provided to you by law.

• Trust accounts: If you have joint or combined account statements, and you want them digitally, call 800-USBANKS (872-2657).