How do I change my paperless preferences for statements, tax documents and other notices?

Setting up electronic statements is easier than ever. Please note the following information:

  • You'll need to have an email address on file.
  • Allow for one full statement period for the change to take effect.
  • Not all accounts are eligible to go paperless. Review the list of eligible accounts below:
    • Checking and savings accounts
    • Money market accounts
    • Credit cards and charge cards
    • Mortgages
    • Loans, leases, personal lines and credit lines
    • Home equity lines of credit
    • Investment equity lines of credit
    • U.S. Bancorp investment accounts
    • Trust, agency, custody or IRA accounts with Ascent Wealth Management, Private Wealth Management or Wealth Management

How to go paperless using online banking

  1. Select Accounts at the top of the page, then choose your document type. 
  2. Select Paperless Preferences under the Document options heading on the right side of your screen. 
  3. Mark the checkbox next to a specific account, or mark the check box to go paperless for all eligible accounts. 
  4. Review the information and notification preferences, then select Save.

To change your preferences back to paper statements, simply follow the same directions to uncheck your paperless preferences. 

How to go paperless using the U.S. Bank Mobile App

  1. Open the main menu, choose Statements & docs, then select Paperless preferences.
  2. Determine which accounts you want to be paperless.
    • You can mark the check box next to "Go paperless for all accounts".
    • Mark the check boxes below to the individual accounts you want to be paperless.*
  3. Once complete, select Save to set your preferences.

More information

  • You'll need to have an email address on file for this service.
  • Allow one full statement period for the any changes to take effect.
  • You may be sent a paper document, even though you've signed up for paperless preferences. This usually happens because certain notices and communications are required to be mailed to you.
  • Trust accounts: To sign up for paperless documents for joint statements and combined accounts statements, call us at 800-USBANKS (872-2657).

*When setting up your preferences for individual accounts, select the checkboxes within each section to ensure you get all the documents you want electronically.
Example: You'd like to have all documents go paperless for checking account 9999. To do that, select the check boxes next to account 9999 within the "Statements, letters, and notices" section and the "Tax documents" section.