Preventing fleet card fraud

Take action to prevent fleet card fraud and abuse

Account for every mile and every dollar with proof that stands up to scrutiny, transparency that protects your business and rigor that empowers your growth. Here’s how the U.S. Bank Voyager Fleet Program helps you prevent fraud and misuse – so you can lead with confidence and keep your fleet moving forward.

Deactivate cards when not being used and report unauthorized use immediately.

Inactive cards are vulnerabilities. Use automated controls and real-time alerts to deactivate cards and flag unauthorized activity – protecting your fleet and your balance sheet.

Review transaction reports monthly and between billing cycles.

Count on secure program management and real-time visibility. Track spending and spot anomalies – no surprises and no blind spots.

Disable cards when employees leave or roles change.

When employees move on, disable unused cards immediately to eliminate gaps that could lead to fraud. Follow up with real-time alerts to ensure you're notified if anyone tries to use that account.

Keep driver records current.

Up-to-date driver records support compliance and risk management. Every transaction is traceable, every driver accountable and every account is audit ready.

Implement transaction controls.

Set spending limits and geographic boundaries that align with your business goals. You need every transaction visible,  so every dollar is defensible and exceptions are easy to spot.

Educate employees about misuse and fraud prevention.

Training is a strategy, not a check box. Keep up with onboarding resources and ongoing education, empowering your team to reduce risk and build a culture of accountability.

Leverage telematics to spot unusual behavior and trends.

AI-powered monitoring and human oversight reduce fraud rates to below 1%. Actionable insights help you optimize routes, monitor driver behavior and prevent losses before they hit your ledger.

Follow up on fraud claims quickly.

Proactive monitoring and dedicated account teams ensure fraud claims are addressed fast – preventing small issues from becoming costly problems and keeping your program’s integrity intact.

Why U.S. Bank Voyager Fleet?

Bank-grade rigor

Audited controls, compliance and security you can trust.

Strategic ally

From rollout to late-night calls, we’re by your side.

Radical transparency

No hidden fees, no black-box reporting – just clarity.

White-glove service

Dedicated support, proactive monitoring and solutions that work in the real world.

Ready to move from risk to rigor?

Let’s build progress you can prove – every mile, every dollar, every day.

Fraud, misuse and the bottom line

Learn why fleet managers must embrace technology to protect their fleet spend.

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The best technology still needs people who care

Your second line of defense is active vigilance. Fleet managers play a pivotal role in keeping fraud and misuse at bay. With U.S. Bank Voyager as your partner you receive instant alerts and can adjust controls in real-time – empowering you to limit transactions by number per day, time of day, dollar amount, ZIP code and merchant. Proactive monitoring and dedicated account teams ensure fraud claims are addressed fast, preventing small issues from becoming costly problems and keeping your program’s integrity intact.

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Disclosures

The creditor and issuer of U.S. Bank charge cards is U.S. Bank National Association, pursuant to separate licenses from Visa U.S.A., Inc., and Mastercard® International Inc.

Notice: Foreign-denominated transactions are subject to foreign currency exchange risk. Customers are not protected against foreign currency exchange rate fluctuations by FDIC insurance, or any other insurance or guaranty program.

The foregoing products are available solely for business transactions and not for personal, family or household transactions.