Hear from U.S. Bank Chairman, President and CEO Andy Cecere.

“Our goals are straightforward. We will focus on adding value for our customers and making the necessary investments to ensure long-term success – and we will do it simply, efficiently and effectively. We are taking advantage of opportunities on many fronts to further establish ourselves as a leader in the financial services industry. We are well-positioned to make the right moves to accelerate our growth, and we have a strong team to make it possible."

See how do-it-yourself meets do-it-together in our products.

A mobile app rated best for customer service

Our app earned more than 1 million 5-star reviews from customers.

A branch network with appointment scheduling

Our customers booked 1 million socially distanced appointments.

A voice assistant built for and with accessibility

Our accessibility team was key to its development.

A new strategy to better serve diverse communities

Our aim is to help close the racial wealth gap.

A suite of cards designed to meet customer needs

Our new card rewards ordering in and streaming.

A robo-advisor with a human touch

U.S. Bancorp Investments tool includes access to financial advisors.

We manage for today and what’s ahead.

The global pandemic that took center stage during the past two years changed a lot of things about life, business and the way we think about what is most important to us. We discovered new ways of working, strengthened our reliance on technology, and gained a greater appreciation for the power of relationships and goodwill to get us through the tough times.

We're focused on being flexible, resilient and responsible. We emphasize keeping our people healthy and safe while operating our business effectively for the greater good of our customers, communities and shareholders. We're helping our customers weather the pandemic and prioritizing our efforts to meet the greatest needs, while continuing to transform our business to meet the next wave of expectations.

Join us in shaping the future of banking.

Our nearly 70,000 employees come from all kinds of personal and professional backgrounds, and each person’s career path is a unique journey. The varied perspectives and empowered voices of our employees are our proudest strengths as an organization. Whether an employee is new to the workforce, an experienced professional or a proven leader, their voice makes us stronger as we continue to drive our customers’ experiences through digital innovation.

Check out recent news and stories.

U.S. Bank advances Real-Time Payment solution for convenient customer bill pay

Consumer availability in Q1 2022 is expected to spur biller use of convenient Request for Payment tool. 

Head shot of Dominic Venturo

How U.S. Bank built a world-class digital accessibility practice

We're creating an industry-leading experience for people with disabilities.

Person using computer in an office

U.S. Bank hires Dr. Julie O’Brien, formerly of WW, as head of behavioral science

Her charge is simple: Help U.S. Bank customers achieve their goals, whether financial or otherwise.

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Disclosures
WI-002 Not-not-may: Bank only
XX-011 Equal Housing Lender
XX-003 FDIC notice + credit products
WI-041 Investment/insurance products