Simply, it’s your personal banking assistant. U.S. Bank Smart Assistant is a powerful, intelligent virtual assistant in the U.S. Bank Mobile App. No matter what you want to do in mobile banking, your Smart Assistant is here to help you do it.
You can use your Smart Assistant by typing or talking. It listens when you speak and responds, just like a regular conversation. Smart Assistant understands how people actually talk, so you can speak naturally. Or, type your question or request and Smart Assistant will respond in writing.
Because you access it from within your secure mobile banking experience, your Smart Assistant is unique and personalized for you. Conversations with your Smart Assistant, and any information you discuss, are completely private.
Smart Assistant can help reduce steps and save you time. It can find what you’re looking for, complete common tasks, or get you in touch with a U.S. Bank representative if you need additional assistance.
Call on your Smart Assistant anytime to help you:
Quickly find answers to your most common banking questions – right when you need them.
Easily find the app feature best suited to help you accomplish your task – and discover new features as they're introduced.
In many cases, your Smart Assistant can do most or all of the work for you.