U.S. Bank Smart Assistant

Find. Learn. Do.

U.S. Bank Smart Assistant is the quick and easy way to get things done in the U.S. Bank Mobile App.

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or text GET APP to 872265 to receive a download link

What is U.S. Bank Smart Assistant?

Simply, it’s your personal banking assistant. U.S. Bank Smart Assistant is a powerful, intelligent virtual assistant in the U.S. Bank Mobile App. No matter what you want to do in mobile banking, your Smart Assistant is here to help you do it.

Smart Assistant is easy to use.

You can use your Smart Assistant by typing or talking. It listens when you speak and responds, just like a regular conversation. Smart Assistant understands how people actually talk, so you can speak naturally. Or, type your question or request and Smart Assistant will respond in writing.

Your Smart Assistant is yours alone – safe and secure.

Because you access it from within your secure mobile banking experience, your Smart Assistant is unique and personalized for you. Conversations with your Smart Assistant, and any information you discuss, are completely private.

Image of quote bubbles and app screen showing general examples of how to use the app

How can Smart Assistant help?

Smart Assistant can help reduce steps and save you time. It can find what you’re looking for, complete common tasks, or get you in touch with a U.S. Bank representative if you need additional assistance.

Call on your Smart Assistant anytime to help you:

Answer questions.

Quickly find answers to your most common banking questions – right when you need them.

Say or type:

  • “What’s my routing number?”
  • “What’s my credit score?”
  • “How much was my last deposit?”
  • “Do I have any bills due next week?”
  • “What did I spend at Target last month?”
Image of quote bubbles and app screen showing examples of how to quickly complete your banking tasks

Find what you need – fast.

Easily find the app feature best suited to help you accomplish your task – and discover new features as they're introduced.

Say or type:

  • “Where do I go to pay a new bill?”
  • “I’d like to set a travel notification.”
  • “Where is the closest U.S. Bank ATM?”
  • “I want to apply for a loan.”
  • “How do I deposit a check?”
Image of quote bubbles and app screen showing examples of everyday banking tasks

Complete everyday banking tasks.

In many cases, your Smart Assistant can do most or all of the work for you.

Say or type:

  • “Pay the statement balance on my credit card.”
  • “Send 200 bucks to Tony.”
  • “Transfer $100 from savings to checking.”
  • “My debit card is missing. Please lock it.”

Give it a try today.

Find out how much easier banking can be with U.S. Bank Smart Assistant. Just log in to the U.S. Bank Mobile App and tap the blue Assistant icon to get started.

Don’t have the app? Download it today.

or text GET APP to 872265 to receive a download link

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Deposit products are offered by U.S. Bank National Association. Member FDIC.