What to expect

• Money sent with Zelle® is typically available within minutes when the recipient is already enrolled.
• You will receive a notification when the payment is sent and when it is deposited.
• Your recipient will also receive a notification letting them know money was sent.

If the recipient is not enrolled

• The recipient will be prompted to enroll with Zelle®.
• They can enroll before or after you send the money.
• After enrollment, it may take up to three business days for the funds to be deposited.

If the payment is delayed

• Ask the recipient which email address or mobile number they used to enroll.
• Compare that information with the details on your Zelle® payment.
• If the payment is still pending and the information is incorrect, you may be able to cancel it.