When modifying a Zelle® payment, it needs to be in a pending status. If the option to cancel it isn't available, the payment is processing and cannot be changed.
To edit: Cancel the pending payment and reschedule a new one with the updated information.
To cancel the pending Zelle® payment using mobile and online banking
To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.