KNOWLEDGE BASE

How can I request a copy of my annual account summary?

You can always view your summary online and print it off following these steps: How do I find my annual account summary for my debit or credit card?

If you need us to send you a paper copy, please give us a call and let our representative know if you’d like it faxed or mailed. It’s that easy. You can reach us at the number on the back of your card, or at the applicable number below for your account.

  • Cardmember Service (i.e. credit cards): 800-285-8585
  • 24-Hour Banking: (i.e., debit cards): 800-USBANKS (872-2657) We accept relay calls. 

Depending on your requested delivery method, please allow the following times for your annual account summary to arrive.

  • Fax: Two (2) business days
  • Mail: 10 business days