New 4th and Montgomery location showcases company’s latest design concept.
Like many urban cities across the U.S., Portland was heavily impacted by the COVID-19 pandemic and social unrest of the last 24 months. As the city works towards an economic recovery, U.S. Bank recently opened a new branch in the heart of downtown Portland.
“Where that regrowth and rebirth is happening, we want to be here to be their bank,” said Sujit Misra, branch manager of the new 4th and Montgomery branch.
The new branch celebrated its grand opening in April and joins the historic Portland Main branch, which reopened in late 2021 following extended COVID-19 reduced operations. The company has also made a number of recent reinvestments across greater Portland including extensive remodels of the Fisher’s Landing and Andresen branches both located in the city of Vancouver.
Misra, who moved to the U.S. from India at the age of 18 and joined his brother in Portland seven years later in 2003, got his start in financial services overseeing several downtown locations for a competing bank. He moved just outside of the city to have more space for his two dogs around the same time that he transitioned to U.S. Bank, overseeing branches in the more suburban areas of Portland.
“When I heard that we had a new branch opening up downtown, I raised my hand. I asked to be here,” he shared. “There will be a resurgence, I see it happening. I choose to get into my car and drive downtown every day to be part of resurgence.”
The new location features the bank’s latest branch design concept, boasting state-of-the-art but easy-to-navigate advancements. Bankers equipped with mobile tablets are available to help customers throughout different areas of the branch, including customer support stations that provide space for one-on-one conversations and replace the common teller lines. The branch also features engagement offices that provide a space for more in-depth conversations, a branch café with coffee and additional beverages for customers, along with a community room available for use by customers, including nonprofit and small businesses customers.
“With the opening of the 4th and Montgomery branch, U.S. Bank reinforces and underscores the recovery of our center city,” said Andrew Hoan, president and CEO of the Portland Business Alliance. “We are tremendously grateful for their economic investment in our community as well as for their robust philanthropic investments in the critical areas most affecting our region.”
This new location joins a number of community reinvestments the bank has made in Portland over the last several years. Those investments include $800,000 in Rebuild and Transform grants awarded to nine local nonprofits in late 2020, and the bank’s ongoing commitment to volunteer and local grantmaking that totals more than $5.2M in grants and more than 42,000 hours of volunteer service over the last three years.
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