ACCOUNT AGGREGATION FAQ

You will need to work with the third party directly to enable them to receive your financial data. During enrollment with a third-party service, you should be redirected to a U.S. Bank login screen where you are prompted to enter your personal ID and password. Authenticating your identity directly with us allows you to share your account information without disclosing your login credentials. Ensure that the URL in the web browser is https://www.usbank.com and that the trusted website lock icon is displayed. Click the lock icon to see that it is registered to usbank.com. Once you’re logged in, you may be redirected to Akoya for added security and for your account selection.

Be aware, some companies may ask you to share your login credentials so that they can use software to log in as you and collect your financial data from our website. We discourage sharing your login credentials with third parties. Anyone with your login credentials has full access to our online services — including the ability to initiate transactions.

U.S. Bank is part owner of Akoya, a central network of financial institutions that gives you more control of your financial data when you choose to connect your banking accounts to third parties. When you redirect through Akoya, you select and manage your accounts and information without sharing your login credentials with anyone but U.S. Bank.

Read the article to learn more about our work with Akoya.

Yes, there are risks associated with sharing your data. Any use of a third-party site is at your own risk since we do not control a third party’s site. We only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the third party having access to your account.

If you have any reason to suspect use of your account that you did not intend to authorize, please contact us immediately at 800-USBANKS (800-872-2657) (or for Prepaid Account customers, contact cardholder services at the number on the back of your card). We accept relay calls. For more information on reporting errors and unauthorized transactions, view the Digital Services Agreement.

You can manage your sharing preferences on the My controls tab within your U.S. Bank online or mobile session. You will see a list of third parties that have access to your financial data through the secure connection. In most cases, you will see a list of the specific data elements that you are sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.

Many third parties use service providers to assist in collecting your account information from the various financial institutions. To ensure that you have a clear understanding of who you have authorized to receive your account information, we provide the name of the third party and the service provider it uses to collect your data.

No. If you have provided a third party with your login credentials to collect your account information, that company will not appear on the list. You will need to work directly with the third party to manage your sharing preferences. Or, you could reset your password to block such third-party access to your account.

If you revoke access by mistake or change your mind later, you may re-enable access by visiting the third-party website or app in which you previously shared your data.

Shared Access lets you grant trusted individuals – Shared Access users – limited access to your account(s) in mobile and online banking. Shared Access users receive their own username and password to access your designated accounts, so you don't have to share your login credentials.
Learn more about Shared Access.

Yes, your Shared Access user can share your financial information with a third party in the same way that you can share your information (as described above). Any designated accounts with your Shared Access user will be displayed on your My controls tab. Any third parties your Shared Access user is sharing with will also be displayed here.