Can I update or cancel my foreign currency order after I place it?

No. Once you've placed your order, we begin processing right away. Please be sure to double check your order details before submitting your exchange. If you no longer need your order, return the currency to your local branch.


Full order returns within seven days of purchase:

  • We will buy back the currency at the same exchange rate used for purchase.
  • A $10 return fee applies.


Full or partial returns after seven days of purchase:

  • We'll process your return at the current day's exchange rate.
  • A $10 fee applies to returns of $250 USD or less. 

Please note, due to economic and political conditions, there may be some circumstances where we cannot accept a return. To begin the return process, schedule an appointment with your local branch.