Schedule an appointment whenever you need to see us. Please keep your confirmation email to reschedule or cancel, if needed. If you're a Wealth Management customer, contact your Wealth Management banker directly to schedule an appointment. 

Online banking

For the best online experience, we recommend logging in at usbank.com.

1. Select Customer service at the top of the page, then choose Make an appointment. 
2. Select how you'd like to meet. Choose whether you'd like to visit us about Personal banking or Business banking. Then select a topic or service from the provided list. 
   Note: If you don’t see your topic or you’re not sure which to choose, select, "Learn more about other products and services". A banker will follow up to confirm your appointment and learn more about why you'd like to meet.
3. Enter a town, city, or ZIP code and select the search icon. Then choose the desired branch from the list. 
4. Select a date and time available, as indicated by the calendar.
   Note: Days in white have appointment times available; days in grey have no appointments available.  
5. Your contact information should automatically populate. Please ensure it is correct. 
   
   • Select "Add attendee (optional)" if you'd like another person to receive notice of the appointment.
   • You can share details that might be helpful for the banker to know. Don't include sensitive personal information like Social Security numbers, account numbers, etc.
   • Enter the banker's name in the "Additional information" section. 
6. When ready, select Confirm appointment.
   

U.S. Bank Mobile App

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Open the main menu in the upper-left corner, select Help & services, then choose Make an appointment. 
2. Select how you'd like to meet. Choose whether you'd like to visit us about Personal banking or Business banking. Then select a topic or service from the provided list. 
   Note: If you don’t see your topic or you’re not sure which to choose, select, "Learn more about other products and services". A banker will follow up to confirm your appointment and learn more about why you'd like to meet.
3. Enter a town, city, or ZIP code and select the search icon. Then choose the desired branch from the list. 
4. Select a date and time available, as indicated by the calendar.
   Note: Days in white have appointment times available; days in grey have no appointments available.  
5. Your contact information should automatically populate. Please ensure it is correct. 
   
   • Select "Add attendee (optional)" if you'd like another person to receive notice of the appointment.
   • You can share details that might be helpful for the banker to know. Don't include sensitive personal information like Social Security numbers, account numbers, etc.
   • Enter the banker's name in the "Additional information" section. 
6. When ready, select Confirm appointment.

Additional information

• Our Smart Assistant can help you make an appointment at any time. Simply open it, and say or type "Make an appointment", then follow the prompts from there.
• Visit our Digital Explorer page to view an interactive demo on how to schedule an appointment on the mobile app.