KNOWLEDGE BASE

How can I schedule an appointment at a U.S. Bank branch?

To make an appointment to meet with a banker, just follow these steps below. Please keep your confirmation email so you can reschedule or cancel your appointment, if needed. If you're a Wealth Management customer, please contact your Wealth Management banker directly to schedule an appointment. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer service at the top of the page, then choose Make an appointment. 
  2. Select if you'd like to meet about a personal or business account, then choose the main reason for your appointment.
  3. Choose to meet in person or by phone, then select the branch location.  
  4. Pick the day and time that works best for you, provide your contact information and select Make appointment

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank mobile app.

Simply scroll down on the main dashboard and select Make an appointment. That's it!