KNOWLEDGE BASE

What's the difference between an external account transfer and linked external accounts?

While these two items are quite different, they can easily get mixed up. Here's a brief summary of the two:
Note: An external bank account can appear as both an account available for transfers, and as a linked account to view. 

External account transfer

Linked external accounts

  • This is when you link accounts you have at other bank to your digital banking. These external accounts will display on your dashboard in a read-only form.
  • Linked external accounts are view-only in digital banking. Transfers cannot be completed.