You can dispute purchases that are in an ExtendPay Plan the same way you dispute other credit card transactions.
- When you dispute or claim fraud on a purchase that’s in an ExtendPay Plan, your ExtendPay Plan will be reduced by the disputed amount, and all fees paid to date for the disputed transaction will be credited to your ExtendPay Plan.
- Any prior payments made to your ExtendPay Plan for the disputed transaction will be credited to your revolving balance. Your next statement will reflect your adjusted fixed payment amount.
- If the disputed transaction rebills for any reason, it will be set up in a new ExtendPay Plan with the original term length and billed the same monthly fee for the transaction.