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How do I dispute a purchase that's being repaid with an ExtendPay Plan?

You can dispute purchases within an ExtendPay Plan the same way you dispute other credit card transactions.

More information

When you dispute a purchase that’s in an ExtendPay Plan:

  • Your ExtendPay Plan will be reduced by the disputed amount.
  • All fees paid to date for the disputed transaction will be credited to your ExtendPay Plan.

If the disputed transaction rebills for any reason:

  • It’ll be set up in a new ExtendPay Plan with the original term length.
  • The same monthly fee will be charged for the transaction.

If you made payments to your ExtendPay plan for the disputed transactions, they’ll be credited to your revolving balance. The next monthly statement will reflect the adjusted fixed payment amount.