How do I get my electronic or paper title after I've paid off my loan?

What happens depends on whether the title is in electronic or paper form. Please allow 7-10 business days after the account is paid in full to receive your title paperwork.

Electronic titles 

  • The record of the lien release is sent to the state.
  • We recommend you contact or visit your local DMV/licensing agency to get the state's procedure on electronic titles and see if it has arrived.

Paper titles

  • We will send you a lien release and paper title.
  • You'll need to bring both documents into your local DMV to exchange them for a lien-free title.

If you're unsure whether the title is electronic or paper or if you have any additional questions, give us a call at 800-872-2657 (USBANKS). We accept relay calls.