Statement copies are available for seven years. Here's how you can request copies:

• Digital banking: If there's still a balance on the closed account, you'll have access to your electronic statements. 
• Phone call: Cardmember Service at 800-285-8585. We accept relay calls. 
  
  • By fax: All we need is the fax number to send them to and you should receive them within two business days. 
  • By mail: We can mail them to the address on file and they should be received within 10 business days. 
• Visit a branch: You can schedule an appointment or stop by whenever it's convenient for you.
• Mail a written request to:

Additional information:

• Once a statement is ordered, it can't be cancelled. 
• Braille statements are available upon request. 
• Statements older than seven years are not kept on record, therefore they're not available to order. 
• The two most recent statements are free. Requests for statements older than two months and less than seven years will be charged a document/copy fee.