How do I order statements on my closed credit card account?

You can order statements for your closed credit card a few different ways. We keep copies of your statements for up seven years. Here's how you can request copies:

  • Digital banking: If there's still a balance on the closed account, you'll have access to your electronic statements. 
  • Phone call: Cardmember Service at 800-285-8585. We accept relay calls. 
    • Copies sent by fax: All we need is the fax number to send them to and you should receive them within two business days. 
    • Copies sent by mail: We can mail them to the address on file and they should be received within 10 business days. 
  • Visit a branch: You can schedule an appointment or stop by whenever it's convenient for you. 
  • Mail a written request to:
Cardmember Service
PO Box 6352
Fargo, ND 58125-6352

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