KNOWLEDGE BASE

How do I request a balance transfer on my credit card?

Whether you’re consolidating debt or taking advantage of a good offer, you can easily transfer a balance using digital banking. Please be aware, balance transfers can't be used to pay any account issued by U.S. Bank. And they do not earn rewards. For full details, please refer to your Cardmember Agreement.

To request a balance transfer using online banking and the U.S. Bank Mobile App

  1. Select your credit card, then choose Account at the top of the page.
  2. Scroll to the Services tile and select Balance transfer.
  3. Review the offers shown; when you find one you want, select Choose this offer.
  4. Choose a payee from the drop-down menu or provide one.
  5. Enter the requested information, then choose Continue when done.
    Note: If you don’t have this information, contact the financial institution's customer service department.
    • Payee address (we'll prefill the address whenever possible).
    • Account number to be paid.
    • The amount to transfer.
    • Optional: Select Add another transfer if you have multiple payees.
  6. Review your request and select View balance transfer terms and conditions.
  7. When ready, choose Submit