KNOWLEDGE BASE

How do I change my ATM or debit card PIN?

You can change the PIN for your personal or business ATM or debit card anytime. You'll need to have a registered cellular device (mobile number) and your old PIN to change it. Please note, a PIN needs to be four digits with no spaces and cannot be 0000 or 9999.

How to change your PIN using online banking

  1. Select your checking or savings account from the dashboard.
  2. Choose Card controls, then Select Reset debit PIN.
  3. Select the card you’d like to change the PIN for, then Continue.
    Note:
     You may be asked for your previous PIN and/or to enter a one-time passcode.
  4. Enter your desired number, confirm it, then select Save PIN

How to change your PIN using the U.S. Bank Mobile App 

  1. Open the main menu, then choose Manage Cards
  2. Choose the card associated with the PIN, then scroll down and select Reset PIN.
    Note:
     You may be asked for your previous PIN and/or to enter a one-time passcode
  3. Enter your desired number, confirm it, then select Save PIN.

More information

If you don't have a mobile number on file and/or don't know the current PIN, we can still help. Contact us at 800-USBANKS (872-2657) and speak to a banker. We can mail a new PIN to the address on file. We accept relay calls.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.