Please contact us to begin the process. After that, we'll need your written request to complete it. Start by visiting your local U.S. Bank branch or calling 800-USBANKS (872-2657). We accept relay calls. 

Add or change a beneficiary

1. Speak to a banker.
   • Once you’re verified, discuss what you’d like to do with the beneficiary on the account.
   • Let the banker know if the beneficiary is on, or should be on, multiple accounts. We'll ask for the last four digits of each account number impacted.  
2. Provide the beneficiary’s name, date of birth, address, phone number and SSN*. A form will be created with this information and mailed to you.
3. After you get the form, review it for accuracy. If correct, sign the form.
4. Return it to the following address:

U.S. Bank CD/IRA Services
PO Box 524
SL-MO-L3CD
St Louis, MO 63166-9979 

Remove beneficiary

1. Speak to a banker.
   • Once you’re verified, explain you’d like to remove the beneficiary from the account.
   • Let the banker know if the beneficiary is on multiple accounts. We’ll ask for the last four digits of each account number and review for potential impact.
2. Create and sign a letter asking to remove the beneficiary, including their name, all account numbers impacted, and the effective date of removal.
3. Send it to the following address or fax number:

U.S. Bank 24-Hour Banking
Attn: Customer Care Unit
PO Box 64991
St. Paul, MN 55164-9505
Fax: 866-338-4251

More information

It takes 10 business days to process the maintenance, starting when we receive the written request to add, change, or remove a beneficiary.

Beneficiaries don't have signing authority. This means, they don't have to sign a form to add, change, or remove their information. They're also not required to be present at the time of designation or removal.

*If it's a business or trust (including charities or churches), we'll need the business name, address, phone number, and TIN.