How do I remove a joint-owner from my consumer account?

Once a person has agreed to become a joint owner or signer on a checking, savings, or credit card, they can't be removed from the account. You'll need to close the account and apply for a new one in your name only. However, we do make exceptions if the person in question is deceased. 

  • Checking or savings: 800-872-2657, open 24/7
  • Credit cards: 800-285-8585, open 24/7