As a valued customer, we thank you for your business. If you need any information from the account through digital banking, know that access will be removed. Items such as statements, letters, reports, etc. should be downloaded or printed before closing the account.

Phone

To close a personal account, please call 800-USBANKS (872-2657). To close a business account, please call 800-673-3555. We accept relay calls.
For calls outside the United States, contact us at 503-401-9991. This will be a collect call and we will accept the charges.

Please note, accounts can't be closed while systems are in overnight processing (generally 10:30 p.m. to 5 a.m. CT).

Branch

Visit any U.S. Bank branch and speak with a banker. We encourage you to make an appointment to allow time for questions and processing.

In writing

You can also send a written request. It needs to include your full account number, a message saying you want that account closed, and your signature.

Mail to:
Customer Care Unit
PO Box 64991 
Saint Paul, MN 55164-9505