We thank you for your business. To close your checking or savings account, follow the applicable steps below:
Call us at 800-USBANKS (872-2657) and speak with a representative. We accept relay calls.
You can also submit a written request to close your account. Include your full account number and signature, then send to:
Customer Care Unit
PO Box 64991
Saint Paul, MN 55164-9505
There's not an option to close your account using our automated phone system. At the start of the call, don't enter any information or press any keys. The system will ask you three times to enter information. After the third time, remain on the line and it will automatically route your call to the next available representative.
Call 800-673-3555 and speak with a representative. We accept relay calls.
You can also visit us at any U.S. Bank branch to complete the request. We encourage you to make an appointment to allow time for questions and processing.
To reach us outside the United States, call collect at 503-401-9991. We'll accept the charges.
Once your account is closed (except mortgages), mobile and online banking access is removed. For mortgage accounts, you can access mobile and online banking services for one (1) year after closing.
Accounts can't be closed while systems are in overnight processing (generally 10:30 p.m. - 5 a.m. CT). Please contact us outside these hours to close.