KNOWLEDGE BASE

How do I report someone passed away when they have an account with you?

During this difficult time, we want to be there for you. Contact us when you're able to and ask for our Life Events Team. We can be reached by phone at 800-USBANKS (872-2657), or by visiting your local branch. We'll connect you with a dedicated specialist to walk you through the entire resolution process.

For more information, visit our Life Events page. Here's you'll find information about what steps to start with, what documents you need, and other resources that may be of help.