Who can I contact for help at U.S. Bank? 


If you’re handling the affairs of a U.S. Bank customer who has passed away, call us at 800-USBANKS (872-2657) or visit your local branch for guidance.  

Your first steps

When you’re managing the financial affairs of someone who has died, we know it can be overwhelming to know where to start. Here’s an overview of some of the basics to cover first.

A woman looking at paperwork in her kitchen

Common terms and definitions to know

A little primer on the legal language involved with managing the finances of someone who has died can go a long way to help you feel more confident about the process. We’re breaking down the jargon to help you navigate some of the terminology that may be new to you.

Two people working on paperwork at a table

What documents do you need after a loved one dies?

When someone you love has died, the process of getting all of the paperwork together can be overwhelming. Who should you call? What papers do you even need? Use this guide to walk you through the documents you need and why.

More resources for you

How to access digital assets after a loved one's death

Resources for managing financial matters after an unexpected death

What you need to know as the executor of an estate

When your spouse has passed away: A three-month financial checklist

Financial steps to take after the death of a spouse

Start of disclosure content

Loan approval is subject to credit approval and program guidelines. Not all loan programs are available in all states for all loan amounts. Interest rates and program terms are subject to change without notice. Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.