To make a payment to the fixed rate option on your home equity line of credit (HELOC):

• Call us at 800-USBANKS (872-2657). We accept relay calls. Hours are Monday through Friday from 7 a.m. to 8 p.m. CT and Saturday from 7 a.m. to 6 p.m. CT, closed Sunday.
• Visit a U.S. Bank branch. See also: How can I find a U.S. Bank ATM or branch location near me? and How can I schedule an appointment at a U.S. Bank branch?

The option to pay towards the fixed rate is only available by phone or at a branch. It's not available for online or mobile banking.