KNOWLEDGE BASE

How do I edit or cancel autopay on my credit card, loan, lease, or line of credit?

Quickly make changes to your autopay on your credit card, loan, lease, or line of credit using digital banking.

Please note, payments can’t be edited or cancelled if it’s less than three business days before the pull date.

To edit or cancel autopay using online banking

  1. Select Transfer & pay at the top of the page, then choose Pay bills.
  2. Select the account that has the autopay setup you want to modify.  
  3. Choose Autopay (found on the right side of the page, within the list of details). 
  4. From there you can edit or cancel your autopay.
    • To edit an existing autopay setup, change the payment amount, payment account, and/or payment date. Then select Save to retain the changes.
    • To cancel an existing autopay setup, select Remove autopay (found at the bottom of the form). Confirm you want to delete it by selecting Yes, remove autopay

To edit or cancel autopay using the U.S. Bank Mobile App

  1. Select Transfer & pay, then choose Pay bills.
  2. Select the Autopay tab, then choose the bill that has it set up.  
  3. Choose Manage autopay.
  4. From there you can edit or cancel your autopay.
    • To edit an existing autopay setup, change the payment amount, payment account, and/or payment date. Then select Save to retain the changes.
    • To cancel an existing autopay setup, select Remove autopay (found above the terms of service link). Confirm you want to delete it by selecting Yes, remove autopay

More information

Editing your autopay setup:

  • You may want to verify if there’s a payment set to pull for the current month.
    • If the status of that payment is pending, you can cancel it, then make a new payment for that billing cycle.
    • If the status is in process or completed, the payment cannot be modified.
  • The next month's automatic payment amount is updated the day after the statement cycles.
  • If your minimum amount due is greater than what you set up, we'll change the payment amount to equal the minimum due.
  • If your statement balance is less than what you set up, we'll change the payment amount to equal the statement balance.
  • Payments scheduled on a weekend or holiday will be processed the next business day. In the event this happens, we do not consider the payment late.

Cancelling your autopay setup:

  • You may want to verify if there’s a payment set to pull for the current month.
    • If the status of that payment is pending, you can cancel it.
    • If the status is in process or completed, the payment cannot be modified.
  • The next month’s payment needs to be made manually on or before the due date.
  • Payments made on a weekend or holiday will show the transaction date as paid that day. However, they won’t post until the following business day has been updated. In the event this happens, we do not consider the payment late.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.