KNOWLEDGE BASE

How do I edit or cancel autopay on my credit card, loan, lease, or line of credit?

It’s easier than ever to change or cancel your autopay on your credit card, loan, lease, or line of credit.

You can manage an individual monthly payment or the full set up. Please note, payments can’t be changed or cancelled if it’s less than three business days before the scheduled date.

To edit or cancel autopay using online banking and the U.S. Bank Mobile App

  1. Select Transfer & pay at the top of the page, then choose Pay bills.
  2. To modify a pending payment:
    1. Select the Activity tab, then choose the account with the pending automatic payment.
    2. Choose Edit this payment.
    3. Change the amount and/or date. Then select Save.
      OR
      Choose Cancel to remove the payment, then confirm the cancellation once more.
  3. To change your autopay set up:
    1. Choose the Autopay tab, then select the account with automatic payment set up.
    2. Select Manage autopay.
    3. Change the amount, account, and/or date. Then select Save.
      OR
      Choose Remove autopay at the bottom of the form, then confirm once more to remove the set up.

More information

  • When changing or cancelling your autopay, consider reviewing the current month’s payment.
    • If it’s pending, you can cancel it. If needed, you can make a new payment for that billing cycle.
    • If it’s in process or completed, the payment cannot be modified.
  • The next month's automatic payment amount is updated the day after the statement cycles.
  • About fixed payment amounts:
    • If the minimum amount due is more than what was set up, we'll change the payment to equal the minimum due for that billing period.
      Example: Minimum due is $100; a fixed payment is automatically scheduled for $50 each month; we’ll increase the autopay amount to $100 for this month.
    • If the statement balance is less than what was set up, we'll change the payment to equal the statement balance for that billing period.
      Example: Statement balance is $100; a fixed payment is automatically scheduled for $200 each month; we’ll decrease the autopay amount to $100 for this month.
  • Payments scheduled on a weekend or holiday will be processed the next business day. In the event this happens, we do not consider the payment late.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.