KNOWLEDGE BASE

How do I lock or unlock my credit card?

Did you forget your card at the gas station, is it lost at home, or do you want to prevent it from being used? Don't worry, you can quickly lock or unlock your card at any time. Choose the best option below to get started.

If you're not able to find your card or if it was stolen, see: How do I request a replacement debit card?

Online banking 

To get started, log into online banking and follow these steps:

  1. Select My Accounts, then Choose an account to select your credit card.
  2. Choose Card controls from the tabs in the middle. Then Lock or unlock card.
  3. Select Lock card or Unlock card to change the status of the card. 

U.S. Bank Mobile App 

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu in the upper left corner, select Manage cards.
  2. Choose the card you'd like and select Lock or unlock card.
  3. Select the toggle next to This card is unlocked or This card is locked, then select Done